Policies

Shipping Policies:

All items shipped via Canada Post.

Orders outside North America do not ship as tracked packages. should you wish to have your items tracked, please select the International -Tracked shipping option. Feel free to contact us with any questions or inquiries.

PLEASE NOTE: Our shop is not responsible for lost or stolen items. This includes UNTRACKED packages lost in the mail. 

Canadian orders over $300 receive free tracked shipping
U.S.A. orders over $400 receive free tracked shipping
International orders over $500 receive free TRACKED shipping.

 

Exchange Policies:

Exchanges available on all items. Additional shipping charges apply.

Note: custom orders are final sale.

Please contact within 2 days of receiving item, if unsatisfied. I will accommodate your requests as best possible...

 

Wholesale:

Currently accepting wholesale accounts. Lunettes available upon request.

Wholesale available with most items. Please contact us directly at hello@carlisita.com to inquire.

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